Newsletter: October 1 – October 15, 2010

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Did you know that there are many ways to easily pay your bill? Not only can you stop by our store, but you can also mail your payment, make a payment with one of our technicians or even call our office, where we also provide 24/7/365 technical support.


Point yourself in the right direction with an HP Laser Mouse – Only $9.95!

This month, be sure to click below or stop by our store for an HP laser mouse. The exact tracking of a Laser Mouse compared to an Optical one is much more defined allowing it to be friendly with virtually any surface. Normally retailing for $16.00 directly from HP, you can get this steal directly from Interactive Systems for only $9.95! Click the link below to order online or stop by our office!


-Justin Moody

Web Developer



Let Me Google That for You

When using a search engine like Google or Yahoo; If you want to refine search there are several ways to modify the default search behavior.

  1. Phrase Search
    The search engines will commonly support three types of phrase search.
    • To match an exact phrase, use quotes around the phrase
      Example: "free search engine"

    • To match a near (within a couple of words) phrase, use square brackets [around the words]
      Example: [free search engine]

    • To match a far (within several words) phrase, use braces { around the words }
      Example: {free search engine}

  2. + and - qualifiers
    If you add a + before a word that word is required to be on the page.
    If you add a - before a word that word is required to not be on the page.
    Example: +always -never

  3. * wildcard
    If a query word ends with a * all words on a page which start the same way as that query word will match.
    Example: gift*

  4. ? wildcard
    If a query word contains a ? any character will match that position.
    Example: b?g

All of these techniques can be combined: +alway* -ne??r*


Jack Munson

-Senior Technician



Got Malware?

In my experience, there is not one anti-virus that will catch everything.  For example, we had a client’s computer in the store that took five different anti-virus/anti-malware programs to scan it before it was finally clear.  While it is not always an option to have more than one anti-virus Actively running on your computer (They can conflict with each other, or cause dramatic slowdown), you can take precautions.  1. Always have a backup of your data! If you don’t, you’re just asking for trouble.  2.  Keep your antivirus current and up to date [Interactive Systems recommends ‘McAfee Total Protection’].  3. Use what I like to call “Common Sense 2010” when browsing the internet: Steer clear of suspicious websites.  The most common websites to get your PC infected are Adult websites, and websites letting you illegitimately download movies or software. 


If you do find yourself to be a victim of a virus you cannot remove, the experienced professionals here in our office will be more than happy to take a look for you.  We have a wide array of tools at our disposal for dealing with even the most stubborn infections. 


-Myles Meier II

Computer Technician



Spam: Dealing With the Annoyance

Spam is an unavoidable part of online life, and it’s often hard to know exactly how to deal with it. Email filters have improved and now catch a much larger percentage of junk mail than ever before. Although that may be comforting, the threat of spam never really goes away.

Spam is mass-distributed, unsolicited email and instant messaging advertising. Most spam promotes get-rich-quick schemes, questionable products, fraudulent offers, or pseudo-legal services. Until recently, the main problem with spam besides annoyance was that much of it cheats consumers, undermining their confidence, and harms legitimate Internet marketers that use ethical practices.

But nowadays, spam emails can lead to identity theft. Cyber crooks are now using spam emails as a way to steal personal information such as passwords and credit card details, by masquerading as a trustworthy person or business in an official looking email.

We recommend the following tips to avoid future “spam-a-lot” frustration:

  • Don’t publish your email address on any website of discussion forum
  • Use a separate email address to sign up for newsletters, online postings and trade shows. If your mailbox starts receiving an abundance of spam, you can delete the mailbox of filter it more aggressively.
  • If you didn’t originally sign up to receive an email, or if you don’t recognize the sender, do not open the email or unsubscribe from the list. By unsubscribing, you show the spammer that your email address is active. Just mark the email as spam or junk or delete the email.
  • If you use web-based email services, report spam to the service provider. This helps the provider more accurately determine which messages are spam.
  • Use anti-spam software which blocks 97 to 99% of spam to significantly reduce the spam in your inbox.
  • Keep a collection of mail you want to stop receiving and determine which email addresses or phrases in the messages don’t change. Use this information to keep further unwanted email out of your inbox by creating filters using your security software.

Do not reply to spam and, most importantly, don’t buy anything from spammers.  To avoid spam make sure to use comprehensive security software, such as McAfee Total Protection. If you are interested in McAfee please call one of the support professional at Interactive Systems. We are a McAfee reseller and would be glad to answer any McAfee related questions you may have.

-Steven Peters

Senior Network Engineer



Refer More and Pay Less!

At Interactive Systems, we strive to bring you the most affordable internet access in Solano County. We also take pride rewarding our customers for their dedication to us through our referral program. Participation is simple: for every family member, friend or neighbor you refer to sign up with interactive systems, you will receive a free month of internet.


-Nathan Remley

Wireless Technician

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